Ever since Covid-19 started, small businesses have been affected greatly as many were forced to close their doors. Local businesses go above and beyond when it comes to supporting and helping out their own communities. For this week’s blog, we are going to highlight why you should support local businesses in the midst of the pandemic.
Excellent Customer Service
Small and local businesses have the most authentic staff you will ever meet. Independent businesses make you feel at home and welcomed when you’re visiting their store. They go above and beyond when it comes to helping you. The staff loves getting to know their customers on a personal level and make sure you leave the door with a smile on your face. When it comes to dealing with local businesses, they are eager to make sure that you’re satisfied with your order. It’s a win-win situation as you’re receiving a positive experience and word of mouth comes a long way when it comes to advertising local businesses.
Supporting your community
Supporting local businesses also means that you’re supporting your community. Your money circulates and helps stimulate the local economy and boost other local business within your region. For example, by eating at your local restaurants, you’re most likely supporting local farmers as well. Local businesses also create job opportunities. Small businesses are among the biggest employers nationally which is another reason to support them. Shopping local can also drive up tourism and attraction to your community, especially for those that drive in to town to shop versus buying online. A locally owned business may also give back to their neighborhood by hosting fundraisers and special events to help out and make a difference for those who are in need.
A local businesses’ product/services or offering is a reflection of their personality. A product’s quality could be a “make or break” when it comes to customer retention. Local businesses ensure that you receive the highest quality product possible. They make you feel like you matter. Whether it be handmade or sourced from another company, high-quality products are key to gaining loyal and satisfied customers. Not only do you get top-notch customer service, but the products or service that you’ll receive will typically exceed your expectations when you shop local.
Here at MOBO, we encourage everyone to help out local businesses to fuel our community and create opportunities and innovation. We also try our best to support our neighbors as much as we can to help our community strive.